Users can rent a power bank for $1.00 in increments of 30 minutes. For example if you rented for 2 hours then you will be charged $4.00.
Your rental charge is capped at $5.00 within 72 hours.
Users do not need a deposit, simply bind a credit card or a debit card to your account and start using.
If you do not return the power bank on the same day, do not worry, your rental charge is capped at $5.00 for 72 hours. So you have 72 hours (3 days) to return the power bank.
If the power bank is not returned within 72 hours from the time the charger leaves the station, the power bank will be treated as lost and an extra $30.00 lost fee will incur on top of the capped $5.00. Once the 72 hours has passed, users can no longer return the charger even if they did not lose it.
After returning the power bank, the fees accumulated will be automatically deducted in 24 hours of rental from the card you bind with your account. If you wish to use a different payment method, on your app you can find the unpaid transaction, simply press and follow the prompts within 24 hours.
If the power bank has been damaged during use causing it to be unreturnable, you must contact us immediately. Email us at firstname.lastname@example.org
No, the good thing about Smart Power is that you can return the power bank to any of the stations located in shops and businesses around your area that partnered with us. You can simply use our app to find the nearest stations with available power banks to rent and empty slots to return.
Not to worry, we are here to help. Please contact us directly at email@example.com
If you return the power bank within 5 minutes of renting, no charge will incur. So if you stumble across a damaged or unusable power bank, please return immediately and contact us to notify there is a faulty power bank. You can then rent again, a different power bank should pop out.
It depends on the type of phone you have, but on a typical smart phone i.e. iPhone Xs Pro Max it takes around 1.5 - 2 hours to charge from under 10% to 100%.
If your phone cannot be switched on due to no power, then you will not be able to rent as you would need to be able to open our app to scan the QR code.
You can use your app to find the nearest station and it will show you it’s availability status.
No, there is no cost to business owners. Smart Power stations are free to install and there are no ongoing costs associated with operating the station.
No, the platform is self served by the users, if there are any issues users can contact us directly via the app or our contact details.
It's cost free, it provides convenience to your customers, we provide an extra cost free promotional channel for your business and we pay you commission on rentals.